Our Commitment to Responsible Play
At Powerball Games, we believe that lottery play should always be enjoyable and conducted within personal limits. We're committed to promoting responsible gambling practices and providing the tools and resources to help our players stay in control.
Remember: gambling should be for entertainment, not a way to make money or solve financial problems.
Balance is Key
Lottery play should be one of many leisure activities, not the main focus of your free time or spending. Keep it balanced with other hobbies and interests.
Budget First
Only gamble with money you can afford to lose. Set a strict budget for lottery play and never use money meant for essentials like rent, bills, or groceries.
Time Matters
Set time limits for your gaming sessions. Regular breaks help maintain perspective and prevent gambling from interfering with work, family, or social commitments.
Set Your Limits
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your lottery account. Once reached, you cannot deposit more until the limit resets.
Time-Out Periods
Take a break for 24 hours, 7 days, or 30 days whenever you feel you need it. Your account will be temporarily suspended during this period.
Self-Exclusion
If you need a longer break, you can exclude yourself from playing for 6 months, 1 year, or permanently. This is a serious commitment we fully support.
Reality Checks
Receive regular notifications about your playing time and spending. Stay informed about how much time and money you're investing in lottery games.
Warning Signs to Watch For
Chasing Losses
Trying to win back money you've lost by gambling more. This can lead to a cycle of increasing losses and financial problems.
Neglecting Responsibilities
Skipping work, missing family events, or neglecting daily responsibilities to spend time gambling.
Borrowing Money
Borrowing money from friends, family, or lenders to fund gambling activities or pay gambling debts.
Lying About Gambling
Hiding the extent of your gambling from loved ones or lying about how much time or money you spend on it.
Support Services in New Zealand
Gambling Helpline
Free, confidential, 24/7 support for anyone affected by gambling harm in New Zealand.
Problem Gambling Foundation
Free counselling, support groups, and community education services across NZ.
Salvation Army Oasis
Support services including residential treatment programmes for gambling harm.
Take Control with Our Tools
Account Settings
Easily set and adjust your deposit limits, time limits, and reality check preferences directly from your account dashboard.
Adjust SettingsPlay History
Review your complete playing history - see exactly how much time and money you've spent on lottery games over any period.
View HistoryTake a Break
Need time away? Set a temporary break from playing. Choose from 24 hours to 30 days with one simple click.
Take Time OutOur Promise to New Zealand Players
Powerball Games is committed to providing a safe and responsible gaming environment. We adhere to strict regulations, promote responsible play, and contribute to harm prevention initiatives across Aotearoa.