Information We Collect
We collect information necessary to provide our lottery services in New Zealand. This includes information you provide when creating an account, purchasing tickets, or contacting our support team.
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Personal details: Name, date of birth, contact information, and proof of identity for age verification (18+).
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Account information: Username, password (encrypted), and security questions for account protection.
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Transaction data: Purchase history, payment method details (processed securely), and game selections.
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Technical information: IP address, device type, browser information, and usage patterns for service improvement.
How We Use Your Information
Your information helps us provide, improve, and secure our lottery services for New Zealand players. We use data only for legitimate business purposes.
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To verify your identity and ensure you meet the 18+ age requirement for participation.
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To process ticket purchases and manage your account securely.
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To notify you of winnings and process prize payments in accordance with NZ regulations.
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To improve our games, website functionality, and customer service for NZ players.
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To comply with legal obligations and prevent fraudulent activity.
Your Right to Delete Data
Under New Zealand privacy law, you have the right to request deletion of your personal information. To request data deletion:
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Email us at support@powerballgames.co.nz with "Data Deletion Request" in the subject line.
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Include your full name and registered email address for verification.
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Specify which data you wish to have deleted.
We will process your request within 30 days. Note that we may need to retain certain information for legal or regulatory purposes in New Zealand.
Data Security & Protection
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure.
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Bank-level encryption for all sensitive data transmission.
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Secure servers located in New Zealand with regular security audits.
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Restricted employee access to personal information on a need-to-know basis.
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Regular security training for all staff handling customer data.
Information Sharing
We do not sell your personal information. We may share data only in these specific circumstances:
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With payment processors to complete transactions (using tokenized payment information).
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When required by New Zealand law or regulatory authorities.
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To verify large prize winners (name and city may be published as required by NZ law).
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With service providers who assist our operations under strict confidentiality agreements.
Privacy Questions?
If you have questions about our privacy practices or wish to exercise your rights under New Zealand privacy law, contact our Privacy Officer:
support@powerballgames.co.nz